Knowledgebase

This tutorial describes how to add Google Workspace email to Outlook. 

Open Outlook 2016, then click on File and choose Add Account.

In the Account Information window, ensure that you’re on the Info tab, then click the + Add Account option.

On the screen that follows, enter the email address you are setting up. 

NOTE: For this tutorial, we will use setup@webtraining.cloud as our test email account. You will need to change some of the settings to match your setup.

Ensure that Advanced Options is expanded and that the Let me set up my account manually option is enabled (checkmark showing), as shown, then click Connect.

The Advanced setup screen will appear after a quick check by the system. Choose the Google option.

On the IMAP Account Settings screen, enter your account details by following the example shown:

NOTE: Be sure to leave the Require logon using Secure Password Authentication (SPA) options unchecked. If these boxes are checked, your connection will not work properly.

You’ll see a notice from Outlook that the account is being set up.

Next, you’ll be prompted to enter the password for the email account, then click Connect.

When you see a message like the one that appears below, the account has been set up successfully:

Default Email Account Settings (Google Workspace Email)

Secure SSL/TLS Settings (Recommended)

If you need help with your ESS account, please open a support ticket from your dashboard.